Uncomplicate Everything

Create uncompromisingly good onboarding walkthroughs, self-service support guides, and feature adoption guides.
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Features

Go beyond simple guides and tutorials and connect your users directly to your product with Torch.

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Product adoption

Convert more users, drive feature adoption and improve engagement with Torch

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Smart support

Torch can drastically reduce your support costs by creating a better user experience

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Reduce Churn

Use Torch to dramatically improve customer retention and reduce churn

Product adoption

Delivering an uncompromisingly good onboarding experience is the building block of achieving product led growth. Better customer experiences lead to faster and more profitable growth. Torch is your one stop shop for delivering a world class customer experience.

Increase
activation

First impressions matter. Create personalized onboarding walkthroughs and increase activation by at least 30% in the first three months. 100% money back guaranteed.

Faster product adoption

Torch is the easiest digital adoption platform you will ever use. Signup, create your first walkthrough, and publish it on your website in 4.5 minutes. Yes, we timed it!

Reduce support burden

Go beyond pointing your users to support pages when they have questions. Create a tutorial or walkthrough for issues your users are encountering the most and show them real-time how to solve the problem.

Feature spotlight

Shine the spotlight on features that are rarely used or on features that you just launched. Drive adoption and show your users how to best use your newly launched features.