Turn all your users into power users

The easiest way to create no-code onboarding walkthroughs, self-service support guides, and feature adoption guides.

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How it works
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Our solutions

What you can build with Torch

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Onboarding
guides

Create beautiful user onboarding guides that drive activation fast.

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Step-by-step walkthroughs

Create walkthroughs and help users reach the AHA moment.

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Contextual
support guide

Automate support with in-app tutorials and step-by-step tours.

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Employee
training

Enable employees to operate any software with on-screen guides.

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Product adoption done right

Delivering an uncompromisingly good onboarding experience is the building block of achieving product-led growth.

 

Better customer experiences lead to faster and more profitable growth. Torch is your one-stop shop for delivering a world-class customer experience.

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Reduce support burden

Go beyond pointing your users to support pages when they have questions.

 

Create a tutorial or walkthrough for issues your users are encountering the most and show them real-time how to solve the problem.

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Support tickets

Decrese total number by

- 80 %

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Feature spotlight

Shine the spotlight on features that are rarely used or on features that you just launched. Drive adoption and show your users how to best use your newly launched features.

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power up your social proof and boost up your sales

Create custom landing pages with Omega that convert more visitors than any website. With lots of unique blocks, you can easily build a page without coding.

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Support Burden

Total cost

- 80 %

Sales Trend

64.3%

words which don’t slightly

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Gross Volume

$240+ 3,2%

Net Volume

$180+ 4,7%

Spend per Customer

$190-2,3%

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Improve the way people interact with your product

Go beyond guides and walkthroughs, connect people directly with the product!

  • -80% training costs
  • 4x faster onboarding
  • 3x faster feature and product adoption
  • +50% product interactions
  • -75% customer service cost
  • 2x faster software and feature rollouts